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Pre-Call Worksheet

Vehicle Information:

Vehicle Identification Number (VIN): __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

(example 17 digits on most vehicles)

Year __ __ __ __ Make ___________________ Model ____________________________________
     (example 2003)           (example Chevrolet, Ford, Dodge, ect.)               (example Corvette, Mustang, Viper, ect.)
Engine __________                                  Fuel System ___________       Mileage _________________
    (example 5.7L, 1.9L SOHC, 2.0L DOHC, etc.)       (example EFI, TBI, MFI, carb, etc.)       (example 38,000 miles/kilometers)
Transmission ______________         Steering _____________                  Wipers ___________________
 (example automatic, 5-speed, 4L-80E, etc.)   (example standard, tilt, power, manual, etc.)    (example standard, delay, pulse, etc.)
HVAC ____________________________                        Speed Control ____________________
   (example automatic climate control, manual climate control, etc.)             (example cruise control, no cruise control, etc.)
Drivetrain ______________________              Body ___________________________
    (example FWD, AWD, 4x4, 4x2, RWD, etc.)                              (example sedan, coupe, wagon, convertible, etc.)

Preliminary Tests:

Battery Voltage _______             Engine Temperature ____________             Idle RPM _________
    (example 12 volts, 14.5 volts, etc.)           (example 160 degrees F, 220 degrees C, ect.)                 (example 550 RPM, ect.)
Timing _______                         Fuel Pressure _________       Diagnostic Trouble Codes _____________
    (example 10 degrees BTDC, etc.)           (example 36 psi, 14.5 psi, ect.)               (example P0141, U1010, 45, ect.)
Erratic Scan Data ______________________________________________________________________
    (example ECT reads -40 F on warm engine, RPM is 850 with engine off, etc.)
Malfunction Indicator Light Status ________________________________________________________
    (example Service Engine Soon light is on, SIR light flashes, ABS light fails bulb check, etc.)